Enterprise-grade IT, tailored for your small and mid-sized business
In today’s fast-moving digital world, growing businesses don’t always have the time or resources to build and maintain a robust IT department. That’s where Timber Trail Tech steps in.
We’re built for organizations that need enterprise-grade expertise — but without the overhead of full-time IT staff. Our team brings cloud-first strategies, security-first thinking, and managed IT services that scale with your business.
With Timber Trail Tech, you get:
Reliable monitoring & proactive support — we catch issues before they become downtime.
Up-to-date security and patching — no more risky, outdated systems or surprise vulnerabilities.
Flexible tiered plans — pick the level that fits your business size and growth stage.
Scalable services & optional consulting — from simple device management to ongoing advisory and fractional CTO/CISO support.
Transparent pricing and predictable billing — no surprises, just straightforward service.
Whether you’re a growing startup, a mid-sized firm, or anything in between — we’re your IT partner for stability, growth, and peace of mind.
Commercial Managed Service Plans
Device health & performance monitoring
Automated OS & third‑party patch management
Patch success/failure reporting
Next‑Generation Antivirus (NGAV) protection
Monthly device health and inventory reporting
Real-time visibility into alerts and system status
Secure client portal for ticketing and visibility
Optional add-ons: Support services and project work
Per‑device billing
Trailhead
Your foundation for secure, reliable IT.
Alpine
Advanced security and support for growing businesses.
Includes all Trailhead features, plus:
Endpoint Detection & Response (EDR) and ransomware prevention
Backup monitoring & alerting
Automated remediation for common performance and security issues
Annual technology & security strategic review meeting
Improved visibility into trends, risks, and optimization opportunities
Optional add-ons: SaaS backups, endpoint & server backups, project work, support labor
Per device billing
Summit
Complete coverage, full support, and proactive strategy for modern organizations.
Includes all Alpine features, plus:
Full remote support for end users and business systems
Managed Detect & Respond (MDR)
SaaS backups for your Microsoft 365 or Google Workspace
File and folder backups of desktops and laptops
New device setups and workstation provisioning
Semi‑annual technology and security strategic reviews
Lifecycle planning for hardware and software
Best-practice security and cloud alignment recommendations
Optional add-ons: Advanced User Security, server backups, project work
Per user billing
Advanced User Security Bundle
(Add-on available for Summit only)
Anti-Phishing Protection
Security Awareness Training
Dark Web Monitoring
Cloud Detect & Respond