Home technology should just work. But when devices slow down, Wi-Fi drops, software breaks, or security threats hit, it can quickly become overwhelming.
Timber Trail Tech provides professional, friendly residential IT services that keep your home network fast, your devices secure, and your family protected. We take the stress out of technology so everything works the way it should — quietly, reliably, and safely.
From new computer setup and virus protection to smart home support and ongoing monitoring, we deliver the same level of care and expertise you’d expect from a dedicated IT department—thoughtfully tailored for your home.
Residential Managed IT
Device Monitoring & Health Alerting
Continuous insight into device performance, alerts, and early warning signs.
OS & App Patch Management
Automatic updates for supported devices to keep your system secure and stable.
Next-Generation Antivirus (NGAV)
Enterprise-level threat detection far more effective than consumer AV tools.
File & Folder Backup for Devices
Ensure critical data—documents, family photos, etc.—is protected and recoverable.
Content Filtering & DNS Protection (available with Basecamp Family)
Keep your family safe online. By blocking unsafe or potentially harmful content at the DNS level, you can ensure that your family stays safe online.
Annual Home Tech Report
Status check, performance review, security posture, and recommendations.
Client Portal Access
View devices, submit requests, and track status.
Subscription Options
Individual Plan - $25 / month
Ideal for individuals or households with just a few devices that need reliable support and protection.
Family Plan - $100 / month
Covers up to five devices — perfect for busy households with multiple computers and users.
Includes content filtering option for enrolled computers
Additional devices: $15 per device / month
Add as many endpoints as you need for your growing family.
All plans include professional monitoring, 90 days of backup storage, security protection, and expert support designed specifically for residential environments. Support labor and project work billed separately.
Basecamp
Managed IT Subscription for Residential Devices
A security-focused, affordable plan that keeps home devices healthy, protected, and running smoothly. Perfect for individuals, small households, or anyone who wants professional-grade protection without complexity.