Home technology should just work — but when devices slow down, Wi-Fi drops, software breaks, or security threats hit, it can quickly become overwhelming.
Timber Trail Tech offers friendly, professional residential IT services designed to keep your home network reliable, your devices secure, and your family protected from modern cyber threats.
Whether you need computer setup, virus protection, smart home support, or ongoing monitoring, we deliver the same high-quality service you’d expect from a professional IT department — but tailored for the home.
Residential Service Plans
Basecamp
A security-focused, affordable plan that keeps home devices healthy, protected, and running smoothly. Perfect for individuals, small households, or anyone who wants professional-grade protection without complexity.
Device Monitoring & Health Alerting
Continuous insight into device performance, alerts, and early warning signs.
OS & App Patch Management
Automatic updates for supported devices to keep your system secure and stable.
Next-Generation Antivirus (NGAV)
Enterprise-level threat detection far more effective than consumer AV tools.
Monthly Security & Health Report
Simple summary of device status, alerts, and trends.
Client Portal Access
View devices, submit requests, and track status.
Support Access for Managed Tools
Limited remote help specifically for managed services (patching issues, alerts, etc.).
Includes Everything in Basecamp, plus:
Endpoint Detection & Response (EDR)
Advanced threat detection and real-time incident response.
Backup Monitoring (Local or Cloud)
Ensure critical data—documents, family photos, etc.—is protected and recoverable.
Home Wi-Fi Optimization
Improve speed, reliability, and coverage for streaming, gaming, and remote work.
Annual Home Tech Report
Status check, performance review, security posture, and recommendations.
Lodge
A fully managed, premium residential IT solution for connected households, remote workers, gamers, smart homes, and families who want top-tier security and reliable support.